Our Mission

We want efficient and effective public service delivery and satisfied people.

We walk aside government’s goals, dealing with challenges that traditional structures are unable to resolve and bring a fresh effective perspective.

Our Goal

Through people-centred design,we will assess opportunities and build innovative solutions to improve ADISA’s public service delivery model.

Who are we ?

The Lab is a group of ADISA employees committed to innovation, inspired by people and excited by creativity. We tackle problems from the outside in, building useable solutions. We are focused on user-centred design and we bring a collaborative approach to our work.

Our Core Team

Jonida Taraj
Team Leader

Don’t find fault, find a remedy !

Ilir Naqi Gjika

Less is more !

Lirdi Cani
Head of Innovation Lab Department

Innovation is progress in the face of tradition!

Silvi Tola
Events & Communication

It’s not what you say, it’s the way you say it !

Keldi Jani
Business analyst

In data we trust !

Are you ready to join us ?