Services without Barriers

  • Services without Barriers

Service without barriers aim to improve public service delivery for citizens with different abilities, by training the staff, improving the space and working with the users. this project is dedicated to people with different abilities, making public services accessible for them. We have proposed solutions for the access of the building and use of the services, as: dedicated parking spaces, outside signage, ramp and elevator, floor markers, entrance video in sign language, accessible counters, adapted waiting spaces, accessible washroom. All the above will be implemented in the new Citizen Service Center established by ADISA in Shkodra.